Terms of service

Effective Date: 03/01/2025

Last updated: November 8th, 2026

These Terms of Service (“Terms”) govern all services, products, and transactions provided by BloomDutchDesign LLC, a Delaware limited liability company, registered as a foreign entity in the Commonwealth of Massachusetts (“BloomDutchDesign,” “Company,” “we,” “us,” or “our”). They apply to the use of our website www.bloomdutchdesign.com, as well as all online, in-person, project-based, and direct sales.

By accessing our website, requesting a quote, purchasing a product or service, or otherwise engaging with us, you agree to be bound by these Terms, including any policies referenced herein.


1. Overview & Acceptance - BloomDutchDesign LLC offers on-demand silk floral and botanical design services and decorative products. Acceptance of these Terms is a condition of using our website and engaging our services. If you do not agree, you may not access the website or use our services.

Our e-commerce platform is hosted by Shopify Inc., which provides the online infrastructure to present our brand, values, products, and services.


2. Eligibility & Use Restrictions - You represent that you are at least the age of majority in your jurisdiction. You may not use our products, services, or content for illegal or unauthorized purposes, resale without written consent, or in violation of applicable laws. Transmission of malicious code is strictly prohibited and may result in immediate termination of services.


3.1 Scope of Service & Products - We provide custom-designed silk floral, and permanent botanical arrangements for residential, commercial, hospitality, events, fundraising, and decorative purposes (“Custom Projects”). Designs are artistic in nature; reference images and renderings are indicative only & can vary upon availability.

3.2 Retail products - We import and sell silk floral arrangements, permanent botanicals, vessels, and décor items online and in person (“Products”). All items are decorative only and not intended for consumption or unsupervised use by children.

3.3 Availability - We have a very limited local inventory, showcased at our showroom location. All quotes and orders are subject to material availability and supplier confirmation.


4. Quotes, pricing & payments -

  • Quotes are valid for ten (10) days unless stated otherwise.
  • Orders are processed instantly after (partly) payment or approval unless agreed otherwise.
  • Product prices do not include applicable taxes.
  • Import fee changes may affect prices if changes > + 10% of the previous import fees. Customers will be notified.
  • All prices are listed in USD.

Late payments for custom orders may incur interest at 1,5% per month or the maximum allowed by law.


5. Care, Use & No Warranty - Exposure to sunlight, heat, humidity, smoke, or chemicals may cause fading or deterioration and is not considered a defect. All Products and Services are provided “as is” and “as available”, without warranties of any kind, express or implied.


6.1 Intellectual property; Our work - BloomDutchDesign LLC owns the designs, arrangements, concepts, renderings, drawings, photographs, text, and other content that we create, together with all related intellectual property rights.

6.2 Intellectual property: Third-party products and materials - The products we import and resell, and the designs, trademarks, brand names, packaging, and product images of their manufacturers and suppliers, belong to their respective owners. We do not claim ownership of them. Product images and descriptions on our website may be provided by manufacturers or suppliers and are used with permission or under license. You may not copy, reproduce, or use them without permission from their owner.

6.3 Intellectual property: Custom arrangements - In a Custom Project, we own the creative design and composition of the arrangement as a whole, but not the individual third-party products or components used in it.

6.4 Intellectual property: Your materials - Logos, branding, and other materials you supply remain yours. You represent that you have the right to give them to us for use in your project, and you grant us a limited license to use them to complete the project.


7. Limitation of Liability - To the fullest extent permitted by law: - Liability is limited to the lesser of the purchase price of the specific Product or Service or $500 USD in aggregate. - We are not liable for indirect, incidental, consequential, or punitive damages. For commercial and hospitality installs, the customer is responsible for fire-code compliance and approvals, and to check the flammability ratings of the install.


8. Indemnificaton - You agree to indemnify and hold harmless BloomDutchDesign LLC from claims arising from misuse of Products, unsafe site conditions, breach of these Terms, or violation of law, except to the extent caused by our gross negligence or intentional misconduct.


9. Third-party Tools & Links - We provide access to third-party tools and links “as is” without warranties and are not responsible for third-party content or services.


10. Privacy & personal information - Your use of our website and services is governed by our Privacy Policy: https://www.bloomdutchdesign.com/pages/privacy-policy/


11. Prohibited Use - You may not use our site or services for unlawful, infringing, abusive, misleading, or malicious purposes. Violations may result in termination.


12. Force Majeure - We are not liable for delays or failures caused by events beyond our reasonable control, including supply chain & custom disruptions, acts of God, or government actions.


13. Governing Law - These Terms are governed by the laws of the United States and the State of Delaware, without regard to conflict-of-law rules.


14. Arbitration, waiver of Jury & Class Actions - Any dispute shall be resolved by individual binding arbitration administered by the American Arbitration Association in Boston, Massachusetts, except where prohibited by law. You waive the right to a jury trial and class, collective, or representative actions.


15. Severability & Survival - If any provision is unenforceable, the remaining provisions remain in effect. Obligations incurred before termination survive.

16. Changes to Terms - We may update these Terms at any time by posting on our website. Continued use constitutes acceptance.


17. Contact information - 

Questions regarding these Terms may be directed to: info@bloomdutchdesign.com


Bloom Dutch Design LLC

Bloom Dutch Design LLC is a registered USA, Delaware company.